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MFGtrade.com Terms & Conditions    Close

Last Modified on 05/30/2016

Article 1. User Agreement

1.1 User Agreement

MFGtrade.com web site is a property of MFG Trade, Inc. This User Agreement (the "Agreement") is between MFGtrade.com (the "Site") and users of MFGtrade.com (the "User" or "YOU"). YOU must be 18 or over to agree to this Agreement and use the Site. By continuing to use the Site, YOU are indicating your agreement to be bound by the Terms & Conditions of the Site. 

If YOU do not agree with Terms & Conditions of the Site, the Site cannot provide YOU with its access and service, and YOU should immediately discontinue the use of the Site. The Site also reserves the right to discontinue its access and deny any or entire service to a User without prior notice in its sole discretion. 

The Site may modify this Terms & Conditions from time to time in its sole discretion without prior notice and publish the last modified date, and your continued use of the Site shall constitute acceptance of such modifications. Only the Site has the right to explain the Site’s Terms & Conditions.

1.2 Data and Information

The Site does not warrant nor guarantee the continuous, uninterrupted and secure access of the Site. The data and information on the Site are provided without responsibility for accuracy or completeness, and YOU agree that errors or

In-completeness contained in such information shall not be made the basis for any claim, demand or cause of action against the Site or the information provider. 

1.3 Due Diligence

Any information or data including but not limited to text, picture, video, and sound...entered by User and stored in the Site database and published on the Site are the property of MFGtrade.com. User should verify and confirm the accuracy and completeness of all the information provided on the Site, and use the information with due diligence and at the User’s own risk.

1.4 Maintenance and Security

YOU are fully responsible for the maintenance and security of your account user ID and password on the Site. 

1.5 Intellectual Property Protection

YOU agree not to reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the information available on the Site in any manner without the express written consent of the Site, nor to post any information, contents, images that are illegal or may violate laws and regulations. 

YOU also agree not to use the posted information available on the Site for any unlawful purpose. 

1.6 Method of Access

YOU agree to access the Site and information available on the Site manually by request and not programmatically by macro or other automated means except where is invited by the Site. 

1.7 Other Sites

The Site may point to other sites that may be of interest to the User but for which The Site has no responsibility. 

1.8 Provisions Waiver

MFG Trade, Inc. is incorporated in the state of Illinois, the United States, and Illinois laws and regulations will be applied to settle all legal issues. The User waives the provisions of any state law limiting or prohibiting a general release.

1.9 Disclaims

The Site disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement.

Neither the Site nor its members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall be liable for any direct, indirect, incidental, special or consequential damages arising out of or relating to this Terms & Conditions or resulting from the use or the inability to use the Site, including but not limited to damages for loss of profits, data, intangible damages or any other damages, even if the Site has been advised of the possibility of such damages.

 

Article 2. Privacy Policy

1.1 Privacy

User privacy and security are among the top priority of the Site. They are as important as the credibility and completeness of the information carried on the Site. This privacy policy describes how we protect personal and nonpublic information while we provide service to our users. Please regularly review this privacy policy for any modifications as it may be subject to change.

1.2 What and When We Collect Information

The Site collects and uses information from users in order to provide quality customer service. Following are information we collect and the channels through which these information are collected.

a.     Your company information and contact information are collected through registration, editing registration and editing company information processes.

b. Product information is collected through posting trade leads.

1.3 Policy of Disclosing Information

a. User or product information may be disclosed at times when it is required by law or legal process.

b. User data information may be used for internal anonymous market analysis purposes.

1.4 Credit Card and Bank Account Information

The Site currently uses PayPal as the authorized payment processors. The Site does not keep user credit card or bank account information. Please review PayPal (www.paypal.com) Privacy Policies and their Security Policies on how your credit card and bank account information are protected.

 

Article 3. Payment and Return Policy

1.1 Definition

a.     Merchant who sells products on the Site is “Seller”.

b.     Buyer who buys products on the Site is “Buyer”.

c.     Product which is sold from Seller to Buyer on the Site is “Product”.

d.     “Refund” means the amount paid back to Buyer for returned Product.

e.     “Available Cash” means settled portion of Seller’s actual sales revenue without Buyer dispute or after dispute resolution including arbitration.

1.2 Return Condition

a.     Returned Product must keep manufacturer’s original product package and must have warranty card, receipt and other original attachments.

b.     Returned Product must not contain any damage or scratch and must not have been washed or used in any way.

c.     If returned product does not meet above conditions, only a partial Refund or no Refund may be issued.

1.3 Dispute, Refund and the Site’s Arbitration

a.     Buyer on the Site can return Product to Seller within 10 days of receipt of Product without reason and apply for Refund. Seller must start processing Buyer’s Refund application within 5 days of receiving the Refund application, otherwise, the Refund application will be automatically processed by the Site system.

b.     If there is any dispute between Buyer and Seller during an entire purchase process, it is the Site’s policy to have the Buyer and the Seller negotiate and try to resolve the issue first. If the Buyer and the Seller cannot reach a resolution regarding the dispute, the Site will then be involved. The Site will collect and analyze evidence such as photo and video from both the Buyer and the Seller and make an arbitration decision. If the Site’s arbitration decision is not agreed by the Buyer or the Seller, a repeal may be sent to the Site within 5 days of the arbitration. After re-evaluating the evidence, the Site will then make a final arbitration decision. This final arbitration decision by the Site is final and no repeal can be submitted after the final arbitration decision. The Site has the right to process Refund or partial Refund or any other related payment based on the final arbitration decision.

1.4 Cash Payment to Seller

a. Sales cash becomes Available Cash when: 1. Actual cash from sales will be available in Seller account 20 days after Buyer’s receipt of Product if without Buyer dispute; 2. If there is a Buyer dispute, Seller’s cash from the sales will be available in Seller account 20 days after a negotiated resolution between the Buyer and the Seller or an arbitration decision or a final arbitration decision by the Site is reached.

b. The Site will send Available Cash balance payment to Seller after 30 days of the balance and once a month. The payment will be made through PayPal.com. Seller must have a valid PayPal U.S. account to receive payment. 

 

1.5 Infringement Violation on Intellectual Property Rights

If the Site receives a complaint or gets a law suit on a Seller suspected of any infringement violation on intellectual property rights including but not limited to Brand, Trademark, Copyright etc., the Seller’s Available Cash may be permanently held by the Site or be spent by the Site to hire legal professionals in the legal process until the complaint or law suit is completely over. The Seller account on the Site may also be closed in the infringement violation situation.

1.6  Return Product

Buyer must provide proof like photo or video as evidence to return the Product. Buyer pays return shipping cost first and refund for return shipping cost may be issued based on the agreed resolution between the Buyer and the Seller or arbitration decision or final arbitration decision by the Site.

a.     Following situations may be Seller’s fault:

I.                Item not as described

II.              Less quantity, difference sizes, colors, appearance, styles etc.

III.            Missing parts, attachments etc.

IV.            Item not performing due to wattage, amps etc.

V.              Item is fake or infringes intellectual property rights

VI.            Item delivered to address other than provided by the Buyer

b.     If it’s not Seller’s fault, but not Buyer’s fault either, delivery shipping cost will be paid by Seller, but return shipping cost will be paid by Buyer. Following situation may not be Seller or Buyer’s fault:

               I.   Item held by Customs or delivering company with no fault by Buyer or Seller 

c.     If it’s Buyer’s fault, return shipping and delivery shipping cost will be paid by Buyer.

I.                Buyer provided wrong delivery address

II.              Buyer does not want the Item through no fault by Seller

 

Article 4. Advertisement Policy

1.1 This MFGtrade.com Advertisement Policy (the "Advertisement Policy") is between MFGtrade.com (the "Site") and Advertisers (the "Advertisers") on MFGtrade.com.

Advertisement Services on the Site include: Diamond Supplier, Banner or Text Advertisements on the Site’s Home page, search result pages, product category pages as well as all other advertisements or paid services on the Site. Advertisers must be 18 or over to agree to this Advertisement Policy and use this Site’s Advertisement Services. By continuing to use the Site's service and advertise on the Site, Advertisers are indicating your agreement to be bound by the terms of this Advertisement Policy. If Advertisers do not agree with terms of this Advertisement Policy, the Site cannot provide Advertisers access to Advertisement Services or any paid services on the Site. The Site may modify this Advertisement Policy at any time in its sole discretion without prior notice and publish the modified date, and your continued use of the Site or continued advertising on the Site shall constitute acceptance of such modifications. 

a.     The Advertisement Services are paid services on this Site. Payments for Advertisement Services on the Site are non-refundable.

b.     Advertisers state that you take full responsibility for the contents and images of your advertisements on the Site. Your advertisements shall contain no illegal, fraudulent or inappropriate contents or images.

c.     Your advertisements on the Site are the property of the Site, and the Site reserves the right at its sole discretion and without prior notice to remove any content, image or page of advertisements if such content, image, page are deemed inappropriate by the Site. 

d.     The Site reserves the right to cancel or deny access of any Advertisement Service(s) to any Advertiser(s) for any reason without prior notice.

e.     The Site does not warrant nor guarantee the continuous, uninterrupted and secure display of your advertisements on the Site.

f.      Advertisers state that Advertisers will not infringe or violate any Intellectual Property Rights including but not limited to copyright, brand or trademark without prior consent from its author or owner. 

g.     Advertisers cannot make any advertisements on the Site for products or services other than your own or you are legally licensed to distribute.

h.     Advertisers should verify and confirm the legality, accuracy and completeness of all the information provided on the Site including all the information on company web sites and advertisements, and use those information with due diligence and at your own risk.

i.       Each Advertiser will be solely responsible for the maintenance and confidentiality of your User ID and password.

j.       Advertisements will be automatically renewed, and paid on or before the anniversary date, unless the advertisement is cancelled prior to such date. If payment is not received by the renewal date, your advertisement status will be terminated.

k.     The Site reserves the right to modify or change its Advertisement Services fees, prices, benefits, or payment terms at any time without prior notice.

l.       The Site disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement.

m.   Neither the Site nor its members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall be liable for any direct, indirect, incidental, special or consequential damages arising out of or relating to this Advertisement Policy or resulting from the use or the inability to use the Site’s Advertisement Services, including but not limited to damages for loss of profits, use, data or other intangible damages even if such party has been advised of the possibility of such damages.

n.     This Advertisement Policy together with MFGtrade.com User Agreement shall govern all activities of the Site’s Advertisement Services. 

 

 



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